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Refunds

There is no returns or refunds on delivered products.

Candelivery.ca assumes no responsibility for lost orders due to:

  • mistakes made by the postal offices,
  • wrong address given by the customer,
  • damage to order by postal service,
  • expired PO BOX numbers,
  • stolen packages after delivery.

Exception:
If your package is lost in transit or confiscated by authorities, we will send you a free ONE TIME REPLACEMENT PACKAGE UP TO $500.